CX Teams that prioritize system improvements and have an ongoing list do not always have time to map out when improvements can be made or rolled out.
This leads to a backlog of to-do's and no plan on how to get things done. I offer a VIP 1/2 day where we sort through the backlog and get an actionable roadmap and plan in place to implement improvements.
This service is best for a company that has an established CS team with management and been in business at least 2 years.
If this sounds like you click the link below to schedule a synergy call.